What subscription plans do you offer?
We offer five subscription tiers: Free, Basic, Pro, Business, and Enterprise. Each tier provides different levels of credits, features, and support to meet your specific needs. Visit our pricing page to compare all plans in detail.
Do you offer a free plan?
Yes, our Free tier includes 5 credits upon signup, basic platform access, and 30-day storage for generated images. It's perfect for exploring our AI capabilities before committing to a paid plan.
What are credits and how do they work?
Credits are our platform's currency for using AI features. Different AI operations (like generating images or chat messages) consume different amounts of credits. Paid plans include monthly credit allocations with rollover benefits, while the Free plan includes 5 initial credits.
Is there a discount for annual subscriptions?
Yes, all our paid plans offer approximately 16-17% savings when you choose annual billing. The Basic plan is $9.99/month or $99.99/year, Pro is $19.99/month or $199.99/year, and Business is $49.99/month or $499.99/year.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time through your account settings. When upgrading, you'll immediately gain access to additional features and credits. When downgrading, changes will take effect at the end of your current billing cycle.
What happens to unused credits?
Unused credits roll over to the next month, up to a maximum limit that depends on your plan: Basic allows rollover of up to 40 credits, Pro up to 100 credits, and Business up to 300 credits. The Free plan does not include credit rollover.
Do you offer team collaboration features?
Yes, our Pro plan supports team sharing for up to 3 users, the Business plan supports up to 10 users, and the Enterprise plan offers unlimited team members. Team features allow for shared access to AI-generated content and collaborative workflows.
What is included in the Enterprise plan?
The Enterprise plan includes custom credit allocation, dedicated support, custom AI model fine-tuning, SLA guarantees, unlimited team members, advanced analytics, and white-labeling options. Contact us for custom pricing and to discuss your specific requirements.
How do I cancel my subscription?
You can cancel your subscription at any time through your account settings. After cancellation, you'll maintain access to your plan's features until the end of your current billing period.
Where can I find my invoices?
You can access all your invoices and billing history in your account settings under the Billing section.
What payment methods do you accept?
We accept all major credit cards and PayPal for all subscription plans.
Do you offer discounts for non-profits or educational institutions?
Yes, we offer special pricing for non-profits and educational institutions. Please contact us to learn more about our discount programs and eligibility requirements.